Effective Date: July 18th, 2023

At O3 Merchant Services, we are committed to safeguarding the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data we gather when you use our merchant services. By using O3 Merchant Services, you consent to the practices described in this policy. We encourage you to read this Privacy Policy carefully and contact us if you have any questions or concerns.
Information We Collect

Personal Information:
We may collect personal information, including but not limited to your name, contact details, email address, billing address, and financial information when you sign up for our merchant services, interact with our website or customer support, or participate in surveys or promotions.

Business Information:
To provide our services, we may also collect information related to your business, such as business name, location, products or services offered, and transaction history.

Device and Usage Information:
When you access our website or use our services, we may automatically collect information about your device, IP address, browser type, and usage patterns. This information is used to enhance our services and user experience.

Cookies and Similar Technologies:
We may use cookies and similar technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.

How We Use Your Information

Provide Services:
We use your personal and business information to process transactions, facilitate payments, and deliver our merchant services.

Communication:
We may use your contact information to send you important updates, service notifications, and marketing materials. You can opt-out of marketing communications at any time.

Improve Services:
Your data helps us enhance our services, develop new features, and improve user experience.

Fraud Prevention and Security:
We may use your information to prevent fraudulent activities, monitor for unauthorized transactions, and ensure the security of our platform.

Information Sharing

Third-Party Service Providers:
We may share your information with trusted third-party service providers who assist us in delivering our services, but they are only allowed to use the information for the specific purposes we provide.

Legal Compliance:
We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and ensure the protection of your data.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. While we have taken extensive measures to secure your data during transmission and storage, it’s important to acknowledge that the internet and electronic systems, in general, can pose inherent risks.

Your Rights and Choices

Access and Correction:
You have the right to access and correct the personal information we hold about you. You can do this through your account settings or by contacting our customer support.

Data Retention:
We will retain your personal information for as long as necessary to provide our services and comply with legal obligations.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through our website or by other appropriate means.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

O3 Merchant Services
400 S. Glendale Ave. Unit K, Glendale CA 91205
support@o3merchant.com
(818)500-0001

Please remember that this Privacy Policy applies only to O3 Merchant Services and not to any
third-party websites or services linked to our platform. We encourage you to review the privacy
policies of those third parties before providing them with your personal information.